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How to fix Infinix Hot 4 X557 and Hot 4 Pro X556 bugs / problems

Infinix smartphones mid last year started creating buzz in Nigerian mobile market over products like Infinix Hot 4, Infinix Hot 4 Pro, Infinix Note, Infinix Note Pro, Infinix Zero 4 and Infinix Zero 4 Plus. They are great brands of smartphones if you ask me.

fix Infinix Hot 4 X557 and Hot 4 Pro X556 bugs

But lately last year, I began to listen to complains and buggy issues with Infinix Hot 4 Pro X556. It is normal for bugs in smartphone functionality when it happens only to the operating system.

But when you have issues with Infinix Wifi not working, fingerprint sensor not working and all that; it become a panic. Even calcare won’t fix except replacement.

Note: Please I might have interchangeably used Hot 4 or Hot 4 Pro, I still refer to both devices

Below are some common faults / bugs in Infinix Hot 4 Pro


  • Memory not accessible via PC or USB cable
  • Constant Rebooting
  • Phone gets too hot
  • Wi-Fi takes longer to connect
  • Call volume is sometimes low and unclear
  • Battery drains too fast
  • Phone takes up to 4 hours to charge complete
  • when receiving calls or sending calls, my infinix hot 4 screen goes blank and all functions seizes
  • OTG not working
  • Permission problem keeps saying screen overlay is turned on
  • Hotspot not working when it’s switched on. If I attempt to set it up from settings, it crashes.
  • Bluetooth switches on itself when I restart the phone.

When you study the above well, you would understand that it is a whole lots of problem. To fix these Infinix Hot 4 pro problems, I have to categorize them according to similar fix method.

Fix Infinix Hot 4 Pro X556 problems.

When your Infinix Hot 4 or its Pro reboots constantly, what you do is to make sure that you have updated your firmware to its latest version.

When permission keeps saying screen overlay is turned on; it is either that you have installed a battery saver, energy saver or screen filter. It is not basically a fault from Infinix.

ALSO READ: Hard resetting Infinix Hot 4 Pro

If that is not the case, then follow this => Goto settings > Apps, tap on the settings icon and choose Draw over other apps. Now select recently installed apps one after the other and deselect the option to draw over other apps.

If your Infinix internal storage is not accessible via PC or USB cable, then it is either the driver is not correctly installed on your system or USB cable is charge only.

For the case of incorrectly installed driver, what you do is to update your ADB driver. You can do this either by installing PDANet, universal MTK driver or through Windows Device manager. Click here for PDANet or MTK universal driver. It is simple to install.

For Windows device manager, right click on This PC or My Computer as the may be and select Manage. On the dialog window, select Device Manager. Locate the USB driver marked unknown to find the correct match. You should know how to update Windows driver.

If your battery drains too fast or takes longer to charge complete, it is either you change charger or discharge your battery manually. To discharge your battery, open the back cover. Remember that it is non-removable battery.

What you do now is to take off the clip holding the battery to the internal case. Leave it for about 2 minutes and put it back. Please, if you had no idea about this, meet a phone technician.

Finally, if your OTG does not work, failed wifi and hotspot, Bluetooth not connecting or phone goes blank when making calls, phone crashes and tons of them – you simply update your firmware.

Firmware is an official manufacturers bugs fixes and new functionalities to particular devices. Connect to the internet and get updated.

Even if other method fail, update won’t let you down. Enjoy your Infinix Hot 4. This guide can as well work on other infinix and Android smartphones.

If hotspot and buetooth don’t work for you, then read how to fix why Hotspot and bluetooth turn off automatically

If Facebook doesn’t respond, click here to learn how to fix it

Updated on August 11, 2017

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  1. How to fix fingerprint sensor problem (hardware not working)

    1. For finger you need to use your all ten finger print one by one. You can able to unlock your from your 1st selected finger

  2. my infinix hot 4 pro mostly gets out of network reception where I cannot make call or browse. please any solution?

    1. Try to ping your signals with this code, *#*#4636#*#* or change your network mode to 2G. It could be that the signal strength is not stable

  3. Part off my touch screen isn’t responding, any solution please

  4. My infinix hot 4pro touch screen doesn’t respond

  5. my facebook wasn’t responding for days so I uninstalled it and not am trying to install it from play store and it’s saying application not installed… 😩

  6. I have reset app preferences, and have shut down the phone and waited for some time, even rebooted it, still same thing 😧😧😧

    1. Hello Thelma

      I’m sorry about these challenges. It is obvious that you updated to Infinix Nougat Beta version which is the cause of this.
      You have done almost everything you can as far as my knowledge can take me.

      You may try any of these
      1. Clear Play Store data through the App manager
      2. Re-install Facebook from Play Store.
      3. If it fails to re-install using Play store, then download Parallel Space and install Parallel space
      4. If it fails, Facebook Lite may not fail

      If your hot 4 is rooted, you can clear com.facebook folder inside /system/data/data/com…facebook

      If the above fails, you may try
      1. Wipe cache partition using recovery mode.
      2. Hard reset Infinix Hot 4
      I hope these solve the issue.

  7. Sir… My infinix hot 4 pro is always freezing and rebooting by itself…. Like sometimes 15 times a day…..
    I have
    -rebooted it
    -factory reset
    -soft reset
    -hard reset
    -master reset
    -downloaded antivirus
    What else…. Like am already sick of it….
    Plsssssssssssss bro i need ur help and assistance seriously

    1. Hi Dalphie

      I’m sorry about these frustrations. Since you have done all these things without resolving, I recommend that you change/flash your device firmware totally because it looks like it has been compromised so bad.

      To flash your hot 4, kindly take it to specialized phone technician…It may not cost you 2K.

  8. Hello Sir, I’m finding it difficult to receive large files through Xender on my infinix hot 4. Anytime it reaches 100 percent, it doesn’t play

    1. Have you checked whether your available memory in your preferred storage is adequate to accommodate the large data?

  9. Pls my hot4 fell into water mistakenly &have refused to on or charge for some time now.Once in a while, it miraculously charges /comes up but wen it reaches upto 12% charge it will go off & stop charging &will not on or come up at all.

    1. I think that was not enough. You would have either tried immersing it inside bowl of rice or immediately taken it to a phone technician.

      You have to take it to a phone technician…I’m sorry about that

  10. I got a new update notification from System Update , I downloaded it and installed ,ever since my battery drains faster and application is always crashing

  11. Hello, I upgraded my hot 4 since den have not bin able to use d call log effectively

  12. When I get a call unless I use earpiece I can’t hear the person on the other side of the call. Pls how do I fix it

    1. This might be ear-piece problem. You may try visiting a phone technician for a proper diagnose. I hope this helps

  13. please since i update my hot 4 to 6.0 latest version through system update , so many of my app is not responding , it will be working at a time it will show app not responding , the apps include facebook, whatsapp, etc

    1. Sorry about that Collins…I would advise that you clear cache partition. I want you to un-install any apps that are not responding. This might be a case where they are not compatible with 6.0. Re-install them again using Play store and not Xender.

  14. When ever i turn my Bluetooth on it takes a long before coming on and also when I turn my hot-spot on it comes on and after some few seconds it goes off by it self

  15. My recent screens don’t Display again and no more notification bar please what will I do

  16. My infinix hot 4 offs on its own and on’s back on its own some times it takes hours before it comes on i took it to a repairer after it refused to come on for a long time, he said it is processor problem after and he could not repair it i took it to another repaire, it came on and still does the same thing….please how can you help me….i am in ukraine the phone repairers here are not good in english pls i need your help to what i can do

    1. Hello Chiemela,

      Your situation is quite complicated…It appears to me that your device boot image has corrupted that’s why it fails to boot to normal.

      I don’t know how good you are with phones but I recommend that you find a native friend to help you with translation. Your phone needs to be flashed with a fresh stock ROM. Let them know about this

  17. A red light is always on during phone calls on my hot 4, infinix fingerprint. I don’t know how to let the light go off bro

  18. My infinix hot 4, fingerprint always show a red light at the sensor when I’m on call.

  19. My infinix hot 4 went off since last week and have not being able to put it on. It all started by making one strange noise, rebooting and then went off totally. All in day. Please i need help

  20. My infinix hot 4 went off since last week and have not being able to put it on. The engineer couldnt fix it. It all started by making one strange noise, rebooting and then went off totally. All on d same day. This phone is just 6 month. Please i need help

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