Last Updated on October 26, 2020 by Shruba Aryan
Shopping on AliExpress has been either a good, better, best or even worst experience to their customers. It is typically conventional on a multi vendor store adding to the AliExpress order tracking on purchased items, quality of what was purchased, local delivery charges and its condition when received.
AliExpress as one of the largest ecommerce store in the world is not a personal business in the sense of its customer relation unlike other stores owned and managed by a group of persons.
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There are thousands of retailers on AliExpress platform and each of them is responsible for every product listings, sales, seller customer communication, shipping and packagings.
On our topic today, understanding AliExpress order tracking, we have compiled everything one should know when dealing with choosing shipping method, shipping delivery time, seller’s on-time delivery and item tracking.
Considerations Before AliExpress Shipping Methods and Their Delivery Times
There a lot of things to consider before clicking the BUY NOW button on AliExpress. The first two things that come to the mind of any normal buyer on AliExpress are Whether it is “FREE SHIPPING” or “SHIPPING COST“. That is a brillant caution.
Shipping methods on AliExpress differs depending on the seller, country of buyer and the weight of the item. Some buyers have option for epacket and normal shipping. Epacket is generally free shipping and it also covers local delivery costs.
If epacket is not available for a particular item, you can either search the same item and filter your search to include free shipping, reviews and epacket. You will be shown with numerous other good options. Lets assume that there is no epacket for that particular item but there’s free shipping.
Noticeably, free shipping takes a lot of time between 2-3 weeks which is about 21 days. But there are other shipping methods that offer faster delivery time with ridiculous shipping charges that are twice the actual item price.
Now, you have to consider either buying the same item twice at free shipping than paying for a shipping that is twice than what you’re buying or just pay a 6-7 days DHL offers.
Technically, most sellers ship faster before 2 weeks. It depends on number of purchased items to be delivered in batch to the same location and price.
Understanding AliExpress Order Tracking and Logistics detail
Now that you have considered the shipping method, did you also check the tracking status? Some free shipping don’t offer item tracking. This means that when your item goes missing, you have no tracking code to identify where it was delayed.
Tracking code is an alphanumeric characters that a buyer can use to identify and track the location status of their item. It tells where the item is at the moment. Some tracking companies shows a timeline of the item progress – from seller to dispatch to Airline and so on.
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Don’t go for free shippings that has no tracking even if it is the only free shipping option. Go for other sellers. Better still, look for alternative items with good reviews.
AliExpress order tracking varies from seller’s location. There are a lot of sellers on AliExpress on different countries and location. The majority of them are either from China, Singapore, Russia or Malaysia.
From AliExpress Logistics detail, there are;
- Order received by warehouse.
- Waiting for pick up.
- Shipment picking completed.
- Shipment dispatched from warehouse.
- Shipment at country of origin distribution center.
- Shipment at country of origin warehouse.
- Shipment left country of origin warehouse.
- Shipment accepted by airline.
- Shipment left country of origin.
- Departed country of origin.
- Shipment with local shipping company.
These logistics detail are combination of different sellers in different locations and countries. We will explain them one after the other as we progress.
Order received by warehouse
Here, when you place an order on AliExpress, your items will not be shipped immediately.
The orders are sent to the sellers, they check your order details and shipping address.
The customer relation manager that sees your order, forwards it to their warehouse or storehouse in order to be picked and then ready for internal dispatch.
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Waiting for pick up
When your order has been received by the warehouse guys, they are now waiting for instruction to go and pick what you ordered from where they are packed. That is the current condition of this logistics detail.
Shipment picking completed or Shipment at country of origin warehouse/ distribution center / orders awaiting shipment
When the warehouse manager has given them the charge to go and pick what you have ordered. At the time they have seen and checked the availability of your order and confirmed it, it will be reported as done.
Shipment dispatched from warehouse, or Shipment left country of origin warehouse
Now your item has been moved out of the warehouse after been packaged to the airline to be accepted for shipping.
Shipment accepted by airline
Your item has been checked and examined by the airline official and accepted to on-board the flight for delivery. Your item will be ready to be assigned to any plane to your country.
The faster delivery of your item is dependent on the availability of passenger to your country, location and also if there is an extra space to accommodate your item which is also dependent on the size and weight of your item.
Shipment left country of origin or Departed country of origin
After your item has been packed in the available cargo and ready to leave the airport, the flight will take off. This report tells that your item has left the airport and the country of your item purchase.
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This is not a signal that your item will be delivered within 48 hours. Depending on the cargo route, some countries are not licenced for direct trip. Sometimes they branch at one airport and transfer all consignments including your item for any available flight.
Shipment with local shipping company
This is the final phase of your item being delivered to you. This is also the point AliExpress sends you an email, Order Id 89413255929982 – Package arrived in destination country.
AliExpress tracking not updating?
When an AliExpress order is not updating its logistic details, it is simply that you used non-tracking shipping methods like China Post Ordinary Small Packet Plus, China Post Registered Air Mail, Yanwen Economic Air Mail etc.
Is AliExpress tracking accurate
Yes, AliExpress tracking is accurate. It is only inaccurate when you use non-tracking shipping method. This will result in tracking not updating.
I have written a guide on The best and worst AliExpress shipping methods you must keep in mind. Click here to learn more
Your country’s local shipping will sort your item in order to send it to the nearest postal office for collection. It may take less than 5 days before you will receive a text notification for your item collection. Please read Why AliExpress Items Bought from Same Seller are not Delivered same day.
For Nigerian customers that buy wristwatches on AliExpress, our new registered brand, Viogle, might be a better choice for you in terms of quality check, warranty and faster shipping rates. Check products from our catalog here
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