How to Fix Infinix Nougat 7 Problems & Hot 4

Last Updated on December 14, 2020

Infinix smartphones mid last year started creating buzz in Nigerian mobile market over products like Infinix Hot 4, Infinix Hot 4 Pro, Infinix Note, Infinix Note Pro, Infinix Zero 4 and Infinix Zero 4 Plus. They are great brands of smartphones if you ask me.

fix Infinix Hot 4 X557 and Hot 4 Pro X556 bugs

But lately last year, I began to listen to complains and buggy issues with Infinix Hot 4 Pro X556. It is normal for bugs in smartphone functionality when it happens only to the operating system.

But when you have issues with Infinix Wifi not working, fingerprint sensor not working and all that; it become a panic. Even calcare won’t fix except replacement.

[ht_message mstyle=”alert” title=”Note” show_icon=”” id=”” class=”” style=”” ]This article has been extended to solve all Infinix Nougat Issues. [/ht_message]

Below are some common Infinix Nougat Problems

  • Memory not accessible via PC or USB cable
  • Constant Rebooting
  • Phone gets too hot
  • Wi-Fi takes longer to connect
  • Call volume is sometimes low and unclear
  • Battery drains too fast
  • Phone takes up to 4 hours to charge complete
  • when receiving calls or sending calls, my infinix hot 4 screen goes blank and all functions seizes
  • OTG not working
  • Permission problem keeps saying screen overlay is turned on
  • Hotspot not working when it’s switched on. If I attempt to set it up from settings, it crashes.
  • Bluetooth switches on itself when I restart the phone.
  • Camera Isn’t working
  • Camera quality has reduced
  • Mobile data not working
  • Automatic screen rotation not working properly
  • Apps not responding
  • Constant System UI crashes
  • Recent apps not clearing

When you study the above well, you would understand that it is a whole lots of problem. To fix these Infinix Hot 4 pro problems, I have to categorize them according to similar fix method.

Fix Infinix Nougat 7 Problems, Hot 4 Pro X556 problems

Constant Rebooting

When your Infinix Hot 4 or its Pro reboots constantly, what you do is to make sure that you have updated your firmware to its latest version.

You may go to Settings and deactivate Sleep mode. Then clean

Screen Overlay is turned on

When permission keeps saying screen overlay is turned on; it is either that you have installed a battery saver, energy saver or screen filter. It is not basically a fault from Infinix.

ALSO READ: Hard resetting Infinix Hot 4 Pro

If that is not the case, then follow this => Goto settings > Apps, tap on the settings icon and choose Draw over other apps. Now select recently installed apps one after the other and deselect the option to draw over other apps.

Internal Storage is not accessible via PC or USB cable

If your Infinix internal storage is not accessible via PC or USB cable, then it is either the driver is not correctly installed on your system or USB cable is charge only.

For the case of incorrectly installed driver, what you do is to update your ADB driver. You can do this either by installing PDANet, universal MTK driver or through Windows Device manager. Click here for PDANet or MTK universal driver. It is simple to install.

For Windows device manager, right click on This PC or My Computer as the may be and select Manage. On the dialog window, select Device Manager. Locate the USB driver marked unknown to find the correct match. You should know how to update Windows driver.

Battery drains too fast or takes longer to charge complete

If your battery drains too fast or takes longer to charge complete, it is either you change charger or discharge your battery manually. To discharge your battery, open the back cover. Remember that it is non-removable battery.

What you do now is to take off the clip holding the battery to the internal case. Leave it for about 2 minutes and put it back. Please, if you had no idea about this, meet a phone technician.

OTG does not work

if your OTG does not work, failed wifi and hotspot, Bluetooth not connecting or phone goes blank when making calls, phone crashes and tons of them – you simply update your firmware.

Camera Isn’t responding or Camera quality has reduced

If your Infinix Camera stops responding after update to Nougat, you can simply reset camera Setting to Default.

If it does not work, try to clear the Camera Cache. You can find this at Settings > Apps > ALL. 

For the case of Infinix Camera quality, it is either your build is yet to fix the camera quality issue. Always make sure to clear Cache as well as factory reset after updates. Try the above solution for camera not responding on this.

Mobile data not working

Simply reset Network settings. To do this, follow the below steps

  1. Go to Settings
  2. Backup & reset
  3. Network settings reset
  4. Tap Reset Settings

This will reset all your network settings including your saved wifi, wifi settings, bluetooth, data

Apps not Responding or System UI crashes or Apps has stopped unexpectedly

Firstly, clear

  1. Clear App preferences
  2. Clear entire App cache (Install Clean Master or Ccleaner)
  3. Remove Babel font, set font to Default
  4. If not work, Hard reset

Recent Apps not clearing

  1. Press and hold the recent apps button
  2. Tap on the lock key icon beside app to unlock
  3. Then clear apps

Firmware is an official manufacturers bugs fixes and new functionalities to particular devices. Connect to the internet and get updated.

Even if other method fail, update won’t let you down. Enjoy your Infinix Nougat Builds.

If hotspot and bluetooth don’t work for you, then read how to fix why Hotspot and bluetooth turn off automatically

If Facebook doesn’t respond, click here to learn how to fix it

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142 responses to “How to Fix Infinix Nougat 7 Problems & Hot 4”

    • Hello

      I would suggest that you do a factory reset. But you may encounter some problem with Google account authentication.

      My suggestion is that you try to download another flashlight app, then test it.

      If it is the same, then try to clear cache by

      1. Switch your phone off
      2. Press and hold the volume up button then hold the power button. Release your hand when the screen shows light
      3. You may see XOS image on your screen
      4. Press the volume up key followed by the power key. Do not hold the button
      5. Use your volume keys to select Wipe Cache and Dalvik

      Reboot now when successful. I hope it will work

  1. Hello
    My Infinix Hot4 pro screen lock isn’t working. I have tried the pattern,pin and password lock but its not working only swipe is working. Pls what do I do?

    • Hello

      Have you tried to clear cache?

      Do this below

      1. Switch your phone off
      2. Press and hold the volume up button then hold the power button. Release your hand when the screen shows light
      3. You may see XOS image on your screen
      4. Press the volume up key followed by the power key. Do not hold the button
      5. Use your volume keys to select Wipe Cache and Dalvik

      Reboot now when successful. I hope it will work

      If it fails, factory reset

  2. My hot4 pro refuses to charge. Most times it just charges to 40% and stops and when I restart the phone it goes off and refuses to come on only to come on after 24hrs on it’s own but this time around it refused to come on at all…what do I do?

  3. My hot 4 pro will not see any network on both SIM I tried pinging with *#*#4636#*#* then show IPV4… Passed IPV6 failed. What could be the issue

  4. Hi there,, my Infinix note 4 all over sudden wont turn on, thought it was low battery but wont respond when connected to charge too, pls help with sugestion

    • you may need to cclear device cache.

      To clear the cache, follow the steps below

      1. Press and hold volume up button and then hold power button at the same time without releasing your fingers
      2. Release your fingers when the screen comes to life
      3. When XOS shows up, press volume up button and immediately press power button. Don’t hold the buttons
      4. Now choose clear cache from the recovery options
      5. When complete, restart device.

      If it doesn’t work, then follow this step to hard reset. Instead of clicking clear cache, select Wipe data / factory reset

  5. This just started today anytime I call with my infinix note 4 pro, I can’t hear the person or hear it ring, but the person can, and if the person calls I can hear perfectly, please what’s the problem?

    • Did you update to 7.0?

      If not, you may need to answer call using earphone.

      If it works, you may consider earpiece problem

      • I have a EXACT problem with my note 4 pro less than two days after purchase. I went to the store and it was solved thru a factory reset. After 3 weeks, it has happened again. By your response, it seems you are not familiar with the problem. I’ll appreciate if you can proffer a solution without a reset. Thanks.

  6. Hi
    My infinix hot 4 pro after updated to andriod 7 crushes. Infact everything crushes including google n Android operating system. The phone was hangs when it reaches XOS logo and takes a very long time to power on. I hv tried hard and soft reset but still. The update was done by calcare. I need your help as am not able to use the phone due to the constant crushing of apps. Turning of and turning on the phone is struggle.

    • Hello Paul

      We felt pity of the challenges with your Hot 4 Pro. If the update was done by carlcare, you may need to revisit them again and complain to them what keeps happening.

      They might have used a wrong build for your phone. Or visit another good technician near you and let them do it for you.

  7. I just bought an infinix hot 4 pro but anytime I have a call, it won’t pop up the incoming call interface and wunt even show any missed call, but meanwhile it will be ringing from the callers phone.
    I did a factory reset and it solved the issue partially. I mean it starts ringing and showing the incoming call interface but I noticed if someone calls me, it wud have ring for like 4 seconds from the caller phone before actually showing for incoming call on my phone.. But now my big headache is when someone try to flash me, my phone will not ring and also it won’t detect I have a missed call atall, meanwhile it wud have ring from the callers phone.
    This is really frustrating as I can’t even know when someone flashes me cos my phone won’t detect any missed call. My phone only pop up for incoming calls after it has ring like 4 sec from the callers phone
    I returned it bk to where I bought it and they reinstall another OS but it still the same. I am also surprised cos my phone came with Android 7.0 from factory.i don’t know if this is normal.
    Please help….

    • Hello Mayowa,

      It is a pity for these inconveniences. We would like to confirm if your device is really the original Hot 4 Pro. Kindly send us a message on our Facebook Messenger platform and we will take up from there.

      Click this link to message us on Messenger

  8. Good evening, I need your assistanc i cannot the volume of my infinx hot 4 to a certain level it with give an error that the system UI has stopped. So I updated on Sunday since then the phone has been hanging and the system screen will resolute it I tap on the screen more than twice

    • Sorry about the situation. You may consider to rollback to your device earlier Android version. Kindly visit a phone specialist to handle it professionally.

  9. my infinix hot 4 screen goes black and cant operate when making or receiving a call. I cant hug-up nor can I do any thing when a call is started I have to tell the party on phone to hung-up so that I can be able to use the phone again

    • It looks like you recently updated your software. If yes, you need to wait for a future update from Infinix on your phone or port to other update.

  10. my hot4 pro stooped charging if i plug it it would show charging sighn den go off switch it self on but wont boot up then it would go off again and again untill i remove the charger

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